Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary depending on your location:

Canada & USA: 3–7 business days
International: 7–14 business days

Please note that delivery times are estimates and may vary due to carrier delays or high demand periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping promotions from time to time.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking updates to appear.

Customs & Duties (International Orders)

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience any issues, please contact the shipping carrier directly.